Return and Refund Policy
Return Policy: Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.
Wrong Size: If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size you ordered. If we shipped you a different size than what you ordered, you may return the item and we’ll ship you the correct size, on us! If we shipped the size you ordered, the item may not be returned.
Damaged items: The last thing we want is for you to be stuck with a damaged item. We offer a 30-day FREE exchange for any defected item.
Order never arrived: If your order didn’t end up arriving, be sure to let us know. First, check your shipping confirmation and check that you entered the correct address. If the address was incorrect, see “wrong address” above. If the shipping address was correct, email us with your order number, we’ll re-send your order on us!
Buyer’s Remorse: Sorry, no refunds or returns allowed.
Email info@seyopa.com with the reason you wish to return, and we will guide you through the return / refund process.